Start a project ↗How ordering works, what we need from you, artwork and proofs, and delivery. If your question isn’t here, call or email and we’ll answer it.
ABOUT MANAGED PROMO.
Managed Promo is a Tampa-based promotional products and branded merchandise company. We coordinate custom promotional products, company stores, gift kits, corporate apparel and uniforms, print, packaging and displays, and order fulfillment, from first idea to delivery.
Our office is at 2201 W. Swann Avenue, Suite 230, Tampa, FL 33606. We serve businesses across Tampa Bay and ship worldwide. There are no countries we cannot source from or ship to.
Products are produced and decorated by our supplier partners. Managed Promo sources the products, manages artwork and proofs, and coordinates production and delivery, so you have one point of contact.
Yes. Managed Promo runs dedicated sites for custom branded matches, custom logo polos, and custom Pilates grip socks.
ORDERING.
There are six steps. Discovery: we learn your goals, audience, budget, timeline, and decoration needs. Presentation: you review curated product options and virtual mockups. Invoice: you review your quote and order details. Proof approval: you confirm colors, sizing, and logo placement on a digital proof. Production: your products are produced and decorated. Delivery: we coordinate shipping and share available tracking.
Your audience, quantity, budget, and target date. A logo helps, but you can send artwork later.
Minimums start as low as 15 pieces for promotional products and 25 for screen printing, kits, print, and packaging. Embroidery has no minimum. Production averages 3–5 business days after proof approval for promotional products and apparel, and 7–10 days for kits, print, and packaging. Rush orders can be turned in as little as 24 hours, depending on the product. Pricing depends on the product, quantity, and decoration, and is confirmed in your quote.
There is no deposit. We invoice the full amount. Once the invoice is paid, we send your digital proof, and production starts after you approve it.
Yes. The customer portal keeps your approved artwork and logos, approved digital proofs, order history, payment history, production updates, and shipping updates in one place, and lets you reorder in one click. See the customer portal.
We usually reply to a new inquiry in under 10 minutes. Our goal is to deliver your mockups, quote, and invoice in under 24 hours, and a first mockup usually arrives within the hour.
Yes. Revisions to mockups and digital proofs are free and unlimited.
Setup and digitizing fees vary with the imprint specifications. There are no setup fees on reorders.
Yes. Our 100% satisfaction guarantee covers items that arrive damaged or do not match the proof you approved. We remake or replace the affected pieces at no cost.
Yes. Depending on the product and imprint, rush orders can be produced in as little as 24 hours. Tell us your date and we will show you what can make it.
Three plans: Standard is $45 per month with a $150 website build and launch fee, Premium is $65 per month with a $200 fee, and Premium Plus is $95 per month with a $250 fee. There is no minimum commitment, and most stores launch in about 30 days. See company store pricing.
ARTWORK AND PROOFS.
Upload PDF, JPG, or PNG files through the project form, up to 10 files at 10 MB each. For AI, EPS, or larger files, email Contact@ManagedPromo.com.
Yes. You confirm colors, sizing, and logo placement on a digital proof before anything is produced.
DELIVERY.
Yes. We can coordinate delivery to one location, such as your office or event venue, or plan individual shipments to remote employees, clients, and other recipients.
Yes. We coordinate kits that combine apparel, accessories, printed materials, and a personal message. See kitting & gifting.
Call or text 813.537.1235, email Contact@ManagedPromo.com, or start a project through the form.
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Based in Tampa, Florida. Serving Tampa Bay and shipping worldwide.
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